Client Service Coordinator
Job Listing | July 18, 2018
Engelman Berger is hiring an organized, professional, friendly, and pro-active Client Service Coordinator. This person will be a valuable part of our team, ultimately responsible for ensuring that everyone who interacts with EB has the best client service experience possible.
We are looking for someone with intuitive people skills who enjoys the satisfaction that comes with taking care of others. The ideal candidate needs to be able to take direction, but also be a self-starter who takes initiative and enjoys being organized while juggling multiple tasks simultaneously. To ensure a consistent experience both for our visiting guests as well as our own employees, we often have specific guidelines and processes that need to be followed. It is imperative that our Client Service Coordinator be attentive to detail and able to carry through on specific tasks as directed, while always keeping an eye toward improvement. Given the ebb and flow of any front desk environment, our Client Service Coordinator must enjoy and be able to successfully tackle multiple responsibilities at once. This includes client service related tasks such as answering phones, greeting visitors, while also performing conflict checks, opening new matters, closing and archiving client files, ensuring supplies are well stocked, and assisting with marketing functions such as updating materials, ordering client gifts, etc.
Our Client Service Coordinator will have direct communication with existing, new and prospective clients; attorneys; court officials; support staff; and friends of the firm. This position requires a very proactive approach to self-managing their workload, while always maintaining a professional and client service oriented demeanor.
A minimum of 3 years of professional service experience is required, preferably in a law firm. Working at Engelman Berger, you will experience a unique work environment. We believe our people are our greatest asset and are looking for someone who is willing to learn, teach us a few things, and most importantly grow with us! We offer an excellent benefit and compensation package including a competitive salary based on experience, full health coverage, retirement plan, paid time off, etc. We offer a casual yet professional environment and are looking forward to hearing from those who are interested! Please note: Engelman Berger is not accepting resumes from search firms for this position.
For more information, contact Katie Bien our Legal Administrator at firstname.lastname@example.org or 602.222.4950. To apply, send your resume and cover letter to Katie Bien.